RateCUHK 隱私政策

To provide and optimize our services, we collect the following types of information:

1.1. Information You Provide Directly

• Account Information: When you register for a RateCUHK account, we collect your username, email address, and a hashed password.

• User-Generated Content: We collect any content you voluntarily publish on the platform, including star ratings for courses, canteens, and teachers, as well as text-based comments and posts in the forum.

1.2. Information Collected Automatically

• Log Data: When you visit our website, our servers automatically record standard log information, such as your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.

• Device Information: We may collect information about the device you use to access our services, such as the device model and operating system.

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services: To create and manage your account, and to display your content, such as ratings and comments, on the website.

• To Personalize Your Experience: To provide you with more relevant content based on your usage.

• To Communicate and Provide Support: To use your email address to send you service-related notifications (e.g., account verification, password resets) and to respond to your inquiries.

• For Security and Administration: To monitor and analyze usage to ensure the security of our services, prevent fraud and abuse, and enforce our Terms of Service.

• For Service Improvement: To analyze anonymous and aggregated data to understand user behavior, thereby improving our website's features and user experience.

We respect your privacy and will not sell your personal information to any third party. We only share your information in the following limited circumstances:

• Public Content: Your username will be publicly displayed along with the content you post, such as ratings and comments.

• Legal Requirements: We may disclose your information if required by a court order, legal process, or a legitimate request from a government agency.

• Service Providers: We may share necessary information with third-party service providers who offer technical support (e.g., cloud hosting services), but we will ensure they adhere to strict confidentiality obligations.

We implement industry-standard technical and organizational measures to protect the security of your data, such as using HTTPS for data transmission and hashing passwords. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

You have the following rights regarding your personal information:

• Access and Correction: You can log in to your account at any time to access and modify your profile information.

• Data Export: You can download a complete copy of all your personal data through your profile settings.

• Account Deletion: You can permanently delete your account and all associated data through your profile settings. This action is irreversible and will remove:

- Your personal information (email, nickname, profile picture)

- All reviews and ratings you've posted

- Your favorites and preferences

- All interactions (likes, replies) with other content

• Content Deletion: You can delete individual comments and reviews you have posted at any time.

To exercise these rights, visit your Profile > Settings page or contact us using the information below.

Our services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend that you review this policy periodically. For significant changes, we may notify you via email or a notice on our website.

If you have any questions about this Privacy Policy, please contact us at:

Email: ratecuhk@outlook.com